Password Help
Password Reset
Password Reset
If you have been advised that an account has been created for you, however, you are unable to find your “welcome email”, please follow the steps below:
- click the link “Forgot Password? Request Reset.” below the “Log In” button
- enter your email address in the “Username or email address” box (your username is your email address)
If you have several addresses, you may need to contact the person who asked for you to be registered to find out which address they requested access for - click the “Get New Password” button
- check your email (including the Junk/Spam folder) and follow the directions in that email
Password Reset Visual Guide
Password Reset Visual Guide
A downloadable “Visual Guide” for resetting your password is available below.
Password Reset Visual Guide 4.07 MB
Password Lockout
Password Lockout
If you enter your password incorrectly more than 4 times in 5 minutes, you will be locked out for about 30minutes.
Please go and have a cup of tea, and then reset your password (see above), and follow the directions in the reset email.
It is also highly recommended that you use a “password manager” to help you manage your myriad passwords and accounts.
Additional Help
If, after following the above, you still need assistance, please contact ITSupport@CSA.edu.au
User Login
Please sign in – your username is typically your registered email address.
If you have difficulties logging in, please refer to the help in the Left Hand Column of this page.
To Register for this site, please contact ITSupport@csa.edu.au for access details.
- Please note – you will need an email address with a “CSA Member School” to receive a logon